Refund Policy
At Varanasi Excursion, we strive to ensure fair and transparent refund practices. Please review the following policy carefully to understand how refunds are processed.
1. Refund Eligibility
Refunds are applicable only for cancellations and unutilized services that qualify under our Cancellation Policy.
2. Processing Time
Refunds may take approximately 5–6 weeks to process due to standard banking and reconciliation procedures.
3. Deductions
- All applicable bank charges will be deducted from the refund amount.
- Additional service fees, if mentioned in the cancellation terms, may also apply.
4. Refund Request Submission
To initiate a refund, the request must be submitted in writing. Please send your request to:
Ensure that your email includes:
- Your full name
- Booking reference number
- Reason for cancellation or refund request
- Bank/payment details (if required)
Note: We recommend retaining all transaction receipts and correspondence for your records until the refund is completed.
