Privacy Policy

Varanasi Excursion values the trust you place in us when choosing our travel services. Protecting your personal information and maintaining transparency in how we use it is our top priority. This Privacy Policy outlines how we collect, use, safeguard, and manage your data when you visit our website or engage with our services. By using our website or making a booking with us, you agree to this policy. If you do not agree with any part of this Privacy Policy, please discontinue the use of our website and services.

1. Information We Collect

We collect only the information necessary to provide efficient and secure travel services. The data we gather may come from direct interactions (such as bookings and inquiries) or automatic collection through our website.

a. Personal Information

When you contact us, request quotations, or make a booking, we may collect your:

• Full name
• Contact number
• Email address
• Residential address
• Nationality and ID proof details
• Travel dates and preferences

This information helps us arrange bookings, confirm reservations, and communicate essential travel details.

b. Payment Details

To process payments securely, we collect limited payment-related information, such as transaction IDs and payment confirmation records. We do not store or have access to your complete card details. All financial transactions are handled through trusted and encrypted payment gateways.

c. Technical and Website Data

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Time spent on pages
• Referring website links

This helps us improve site performance, identify issues, and enhance user convenience.

d. Communication Records

Emails, calls, and messages exchanged with our team may be stored for quality checks, service improvements, and record-keeping. This ensures consistency in communication and quick resolution of concerns.

2. How We Use Your Information

We use your information strictly for legitimate business purposes related to travel management and customer service. The primary uses include:

• Processing bookings, reservations, and payments
• Sharing itineraries, updates, and confirmation details
• Providing travel-related assistance and responding to inquiries
• Sending administrative notifications, receipts, or travel alerts
• Improving website usability and marketing effectiveness
• Offering personalized tour recommendations based on your interests
• Complying with legal or regulatory obligations

We do not sell, rent, or trade your information to any third party. All usage remains restricted to service delivery, internal analysis, or mandatory disclosure under law.

3. Sharing and Disclosure of Information

To deliver complete travel services, Varanasi Excursion may share certain details with trusted partners or service providers. These third parties operate under strict confidentiality agreements and are required to maintain secure handling of your data.

a. Travel Partners and Vendors

Information may be shared with:

• Hotels and accommodations
• Transport operators
• Tour guides and local representatives
• Travel insurance and visa support agencies

Only relevant information necessary to confirm bookings or deliver services is shared.

b. Technical and Support Services

We may engage with third-party platforms for:

• Website hosting and security
• Payment gateway operations
• Customer support software
• Data analytics tools

These providers access information solely to perform assigned tasks on our behalf.

c. Legal Requirements

In some cases, we may disclose information when required by:

• Law enforcement agencies
• Government authorities
• Court orders or legal processes

Such disclosures are made only after ensuring their necessity and compliance with applicable laws.

4. Data Security

We take data protection seriously and employ a combination of physical, digital, and procedural safeguards to protect your information from loss, misuse, or unauthorized access. Our security measures include:

• Data encryption for all online communications
• Secure servers and password-protected systems
• Limited internal access on a need-to-know basis
• Regular audits to identify and address vulnerabilities

While we strive to ensure top-level protection, no electronic storage or transmission system is completely secure. You are advised to avoid sharing sensitive payment details through email or unsecured platforms.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Retention timelines depend on:

• Booking records: retained for tax and audit compliance
• Communication logs: kept for customer service review
• Website analytics: stored temporarily and anonymized for trend analysis

Once the retention period ends, your data is securely deleted or anonymized to prevent unauthorized recovery.

6. Use of Cookies

Our website uses cookies to provide a smoother browsing experience. Cookies are small text files stored on your device that help us recognize returning visitors and track preferences. We use cookies to:

• Maintain session information for logged-in users
• Improve website navigation and load times
• Analyze site traffic for optimization
• Display relevant travel content

You can manage or disable cookies through your browser settings, but certain sections of the website may not function properly if cookies are turned off.

7. Your Rights and Choices

Varanasi Excursion respects your rights regarding personal data. As a user, you have the right to:

• Access your data: Request a copy of the personal information we hold.
• Update or correct details: Ask us to modify incorrect or outdated information.
• Withdraw consent: Opt out of receiving marketing or promotional messages.
• Request data deletion: Ask for removal of personal information not required for legal or operational reasons.

All requests can be sent to info@varanasiexcursion.com, and we will process them within a reasonable timeframe.

8. Third-Party Links

Our website may include links to partner websites or travel resources. These sites operate independently and follow their own privacy practices. Varanasi Excursion is not responsible for the content, accuracy, or policies of such external links. Users are encouraged to review the privacy policies of any third-party sites they visit.

9. Children’s Privacy

Our services are not directed toward minors. We do not knowingly collect personal data from individuals under the age of 18. If any such information is unintentionally collected, it will be promptly deleted upon verification. Parents or guardians may contact us to request removal of such data.

10. Marketing and Communication

We may send promotional emails, travel updates, or newsletters to customers who have opted in. These messages may include tour offers, travel tips, or updates about new destinations. You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or by contacting our support team. We will never send spam or unrelated content, and your contact details are never shared for third-party advertising.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. The latest version will always be available on our website with an updated effective date. Continued use of our services after such updates implies your acceptance of the revised terms.

12. Contact Information

For any questions, corrections, or privacy-related concerns, please contact us using the details below: 📧 info@varanasiexcursion.com 🌐 www.varanasiexcursion.com 📍 Varanasi, Uttar Pradesh, India We appreciate your trust in Varanasi Excursion and are committed to protecting your data with honesty, care, and professionalism.